ارزیابی کیفیت مراقبتهای ارائه شده به بیماران مبتلا به دیابت نوع دو براساس مدل جامع اندازه گیری کیفیت مراقبتهای سلامت (CQMH)
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Abstract:
Background: Type 2 diabetes is one of the chronic diseases and quality of care for people with type 2 diabetes is important. Hence, measuring the quality of care for patients leads to identification of weaknesses and improves the quality of services. The aim of this study is to assess the quality of care provided to patients with type 2 diabetes by CQMH model. Methods: This cross sectional study was conducted on 180 patients with type 2 diabetes in diabetes clinic of sina hospital in Tabriz, in 2012. Participants were selected with convenience sampling method. Validity of questionnaire was confirmed by experts. Principal Component Analysis (PCA) was used to calculate quality index. Chi-squared test, Independent T test, and ANOVA test were used to investigate association between different variables and aspects of quality (technical quality, customer quality and service quality). Statistical analysis was carried out using SPSS software version 17 and P-value &le 0.05 were considered as statistically significant level. Results: There is a wide gap between standards and care provided for people with diabetes especially in self-management and lifestyle. Continuity of care and safety, respectively, were aspects with the highest and lowest score. Customer quality score is 72.62 (from 100) and only 9.4% of participants reached to stage 4 that shows weakness of this aspect of quality. Also, there was statistically significant relationship between customer quality score and educational level and diabetes status. (P-value &le 0/05). Conclusion: The results of study show wide gap between standards and care provided. Also, there was wide gap between customers' expectations and providers' performance. In the other hand, self-management behavior among patients was not suitable and most of them were not able to action under stress.
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ارزیابی کیفیت مراقبت های ارائه شده به بیماران مبتلا به دیابت نوع دو براساس مدل جامع اندازه گیری کیفیت مراقبت های سلامت (cqmh)
مقدمه: دیابت نوع دو یکی از بیماری های مزمن بوده و کیفیت مراقبت های ارائه شده به بیماران مبتلا به آن از اهمیت زیادی برخوردار است. از این رو، اندازه گیری کیفیت خدمات ارائه شده به بیماران منجر به شناسایی نقاط ضعف مراقبت ها شده و زمینه را برای تامین نیازهای بیماران و بهبود کیفیت خدمات فراهم می کند. لذا هدف از مطالعه حاضر ارزیابی کیفیت مراقبت های ارائه شده به بیماران مبتلا به دیابت نوع دوم براساس مد...
full textبررسی کیفیت زندگی در بیماران مبتلا به دیابت نوع دو و ارائه یک مدل ساختاری
Background and purpose: One of the important concepts in diabetic mellitus as a chronic disease is quality of life that it has extensive effects on social and individual performance.Due to the short-term and long- term effects and expensive costs of these diseases,the present study was carried out to determine the quality of life of these patients and finally was presented a structural model...
full textبررسی کیفیت زندگی در بیماران مبتلا به دیابت نوع دو و ارائه یک مدل ساختاری
سابقه و هدف : یکی از مفاهیم بسیار مهم در دیابت نوع دو به عنوان یک بیماری مزمن کیفیت زندگی است که بر عملکرد فردی و اجتماعی اثرات گسترده ای دارد . با توجه به عوارض کوتاه مدت، بلند مدت و هزینه های بسیار زیاد این بیماری، مطالعه حاضر با هدف تعیین کیفیت زندگی این بیماران انجام شد و در نهایت یک مدل ساختاری ارائه گردید. مواد و روش ها : این مطالعه به صورت مقطعی بر روی 250 بیمار دیابتی نوع دو در یزد ا نج...
full textارزیابی اثر بخشی مدل مراقبت مشارکتی بر کیفیت زندگی و شاخص های متابولیکی بیماران مبتلا به دیابت نوع دو
Background and Objectiveس: patient education plays an important role in improving their quality of life. The collaborative care model is a new method of self-care training and this study was conducted to evaluate the effect of collaborative care model on the quality of life and Metabolic Control Indexes in patient with type 2 diabetes. Materials and Methods: In this semi-empirical projec...
full textکیفیت خدمت در مراقبت های ارائه شده به بیماران مبتلا به دیابت نوع 2 از دیدگاه دریافت کنندگان خدمات
Background: Given the importance of quality in health care and meeting the needs of patients, it seems important to measure the quality of services and identify the weaknesses from the patients' perspective. The purpose of this study is to assess the service quality (SQ) of care as perceived by people with Type 2 Diabetes (T2D). Materials & Methods: A cross-sectional study was conducted among...
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Journal title
volume 14 issue None
pages 431- 440
publication date 2015-09
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